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There is a time when you get bored with the games and want to try something new. During that time you want to watch the movies or anything on Netflix. But during that time if you get the problem of it not working then it can irritate you. So here are the methods which can help you resolve this issue:
You can delete the present Netflix application and reinstall a new one.
By resetting the PS4 settings you might be able to watch the videos again.
Netflix Not Working On PS4
You should verify the settings of the DNS and if they are not according to the requirement then change it accordingly.
Try by deleting and reinstalling parental control.
You can try the wired connection for the internet rather than the wireless one.
Another option is to try the alternate HDMI port on the TV.
https://netflixaccountsolutions.com/how-to-resolve-the-problem-of-netflix-not-working/